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Tania DomettTania Domett

Tania is an experienced researcher with particular expertise in online survey design, data collection and analysis, research design and project management.  Tania currently manages The Economic Value of Tourism project and the New Zealand Hotel Council (NZHC) Research Programme.  Tania is responsible for designing and building online surveys for a range of Covec clients.  Her recent work includes the development and implementation of online surveys for cruise ship passengers, campervan hirers and export education students; a series of online surveys for visitors to Auckland, tourism businesses and local community boards to inform the Auckland Visitor Plan, and; a series of online surveys for the NZHC to measure the impact of the Rugby World Cup on hotel sector performance.  
 
Prior to joining Covec, Tania was a Professional Teaching Fellow at the University of Auckland where she lectured in International Relations. Her work on labour market policy and leadership has been published in peer-reviewed academic journals and edited books.  Tania has a MA with first class honours from the University of Auckland and a Postgraduate Diploma in Business Administration with Distinction from Massey University.

Contact Details

Phone: 
+64 9 916 2017
Email: 
tania [dot] domett [at] covec [dot] co [dot] nz
Qualifications & Experience: 
Master of Arts (First Class Hons) – University of Auckland (2006)
Postgraduate Diploma in Business Administration, Management (Distinction) – Massey University (1999)
Bachelor of Arts – Victoria University of Wellington (1991)
Professional Teaching Fellow – University of Auckland (2007-2011)
Researcher – Department of Political Studies, University of Auckland (2003-2010)

Expertise

local government
major events
tourism
economic & social development
policy & cost-benefit analysis
primary research
research programmes

Recent Work

Auckland Visitor Plan 2011

Auckland Tourism, Events, and Economic Development

The Auckland Visitor Plan is a 10 year action plan for growing the social and economic benefits delivered by tourism.  Covec developed and wrote most aspects of the strategy including the strategic framework, the business case and the investment roadmap.

Bringing the world to Auckland – A visitor plan for the Auckland Region

AucklandPlus

Covec was commissioned by AucklandPlus to prepare a strategic roadmap for the Auckland region outlining the key steps required to transform Auckland into a world class visitor destination.  Many of our recommendations are already being acted upon by various local and central government agencies.

application/pdf iconBringingTheWorldToAuckland Summary.pdf

Design & management of the Convention Delegate Survey

CINZ
Convention Bureaux New Zealand
Ministry of Economic Development (NZ)

The Convention Delegate Survey (CDS) is a continuous online survey of around 2,000 convention delegates each year distributed through professional conference organisers.  This programme measures the expenditure and travel patterns of local, domestic and international convention delegates in New Zealand and is used to estimate the economic contribution of multi-day conventions to the New Zealand economy.  The CDS weighting methodology uses population estimates from the CAS combined with visitor arrival data from the IVA (Statistics New Zealand).

Design & management of the Tourism Industry Monitor

Ministry of Economic Development (NZ)

The Tourism Industry Monitor (TIM) is a quarterly online survey of around 500 tourism businesses across New Zealand commissioned by MED.  This programme is the main source of historical and forward-looking performance-based information for the tourism industry, and is used to produce the tourism confidence index.

Redesign & management of the NZHC research programme

New Zealand Hotel Council

The NZHC Research Programme is a monthly online survey of more than 100 of New Zealand’s largest hotels commissioned by NZHC. This programme measures and benchmarks the performance of major hotels in New Zealand in terms of occupancy, average daily rate (ADR) and revenue per available (RevPAR) room.  Covec has made several major enhancements to the NZHC programme since taking it over in 2004.  These include taking the programme online with the development of a simple, secure website that meets the needs of a range of users.  Covec manages the programme through a hands-on tiered communications programme that is responsive to the industry’s changing information requirements.  The NZHC research programme is now considered to be a benchmark within the tourism industry and is used by Statistics New Zealand as a collection mechanism for the Commercial Accommodation Monitor (CAM).

Survey of campervan hirers

Component of the Economic Value of Tourism project
Covec designed and implemented an online survey of campervan hirers distributed through major campervan operators.  This survey is still in progress but will eventually be weighted to population based on aggregate data provided by campervan operators. The main purposes of the survey were to understand the expenditure patterns of campervan hirers, and to estimate the economic footprint of the campervan sector.

Survey of cruise ship passengers

Component of the Economic Value of Tourism project
Covec designed and implemented an online survey of cruise ship passengers during the 2010/11 cruise season.  Email addresses were collected by intercepting passengers as they embarked and disembarked their ship.  The cruise passenger survey was weighted to the population of cruise passengers using detailed data provided by Cruise New Zealand. The main purposes of the survey were to understand the expenditure patterns of cruise ship passengers, and to estimate the economic footprint of the cruise sector.

Survey of foreign fee-paying tertiary students

Component of the Economic Value of Tourism project
Covec designed and implemented an online survey of foreign fee-paying tertiary students distributed through education providers across New Zealand including Universities, Polytechnics, English Language Schools and Private Training Establishments.  The main purposes of the survey were to understand the expenditure patterns of tertiary students, and to estimate the economic footprint of the tertiary export education sector.

The Economic Value of Tourism: Supply and Demand-side Perspectives

Ministry of Economic Development (NZ)
Ministry of Science and Innovation

The Economic Value of Tourism project is a three-year research project that is looking at how tourism creates value in the New Zealand economy. There are two main components to the project.  A supply-side analysis is measuring the value that specific tourism-related businesses add to the economy both directly and through supply-chain effects.  At the same time, a demand-side analysis is estimating the value to individual business sectors, and the wider New Zealand economy, of the following visitor segment case studies: export education students, cruise passengers and campervan visitors.  The analysis is informed by the collection of confidential financial data from selected businesses (supply-side) and detailed online expenditure surveys of selected visitor segments (demand-side).

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